Chat-Message, sent in a new chat, displayed in the compose box after opening

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Version Number: 9.3.78-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176910/test-cases/41237476
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 15 iOS 26.4.2
App Component: Chat Report View

Action Performed:

Preconditions: User A and User B haven't chatted before

1. Fresh install the app, enable staging
2. Sign in to ND on the main testing device with a new account, selecting "Something else" (User A)
3. Navigate to the Inbox
4. Tap FAB - Start chat - enter User B's email
5. Send a message to User B, exit the chat
6. Open the chat with User B again

Expected Result:

Compose box is clear

Actual Result:

There is a draft message in the compose box, that is the same as previously sent

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7158414_1779241345978.Message_in_new_chat.mp4

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7158414

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