diff --git a/docs/guides/max-execution-time.ipynb b/docs/guides/max-execution-time.ipynb
index ea6edf2133ee..a6fd7fecd165 100644
--- a/docs/guides/max-execution-time.ipynb
+++ b/docs/guides/max-execution-time.ipynb
@@ -29,7 +29,7 @@
    "id": "a0d6acc5-754c-4955-8cf0-5e3e12b9dd1f",
    "metadata": {},
    "source": [
-    "To ensure fairness, there is a [service-calculated](#max-QPU) maximum amount of time each Qiskit Runtime job can run. If a job exceeds this time limit, it is forcibly canceled and a `RuntimeJobMaxTimeoutError` exception is raised. You can also [set a maximum execution time](#max-job) on your jobs to help control costs.\n",
+    "To ensure fairness, no Qiskit Runtime job is allowed to run longer than three hours. If a job exceeds this time limit, it is forcibly canceled and a `RuntimeJobMaxTimeoutError` exception is raised. You can also [set a maximum execution time](#max-job) on your jobs to help control costs.\n",
     "\n",
     "\n",
     " <Admonition>\n",
@@ -42,7 +42,7 @@
     "The maximum execution time for a job is the smaller of these values:\n",
     "\n",
     "- The value set for `max_execution_time`\n",
-    "- The service-determined job timeout value\n",
+    "- The service's maximum timeout value (three hours)\n",
     "\n",
     "The `max_execution_time` value is based on *QPU usage*, not wall clock time.\n",
     "\n",
@@ -67,13 +67,6 @@
     "print(f\"QPU usage of job {job.job_id()} was {job.metrics()['usage']['quantum_seconds']} seconds\")\n",
     "```\n",
     "\n",
-    "<span id=\"max-QPU\"></span>\n",
-    "## Service-calculated maximum execution time\n",
-    "\n",
-    "The service calculates an appropriate job timeout value based on the input circuits and options. This service-calculated timeout is capped at 3 hours to ensure fair device usage. If a `max_execution_time` is also specified for the job, the lesser of the two values is used.\n",
-    "\n",
-    "For example, if you specify `max_execution_time=5000` (approximately 83 minutes), but the service determines it should not take more than 5 minutes (300 seconds) to execute the job, then the job is canceled after 5 minutes.\n",
-    "\n",
     "<span id=\"batch-max-time\"></span>\n",
     "## Batch maximum execution time\n",
     "\n",