docs: fix Administration & billing docs — 18 pages (18 issues)

administration/account-managment/changing-company-name.md

@@ -14,8 +14,8 @@ Follow these simple steps to update your company name:
    At the top of the page, you’ll find a field where you can enter your new company name.
 3. **Hit 'Update'**\
    Once you’ve entered the new name, click the **'Update'** button.
-4. **Confirmation Modal**\
-   A confirmation modal will appear to verify the change.
+4. **Confirmation Message**\
+   A green "Company name updated successfully!" message will briefly appear to confirm the change.
 
 And that’s it! Your company name will now be updated.
 

administration/account-managment/how-to-migrate-databases-between-users-and-accounts.md

@@ -4,7 +4,7 @@ Databases are owned by companies. To transfer ownership of a database to another
 
 Make sure you are currently in the database you would like to transfer (confirm at the top of the Options page), then use the dropdown highlighted in the image below to select a company to which you wish to transfer ownership.
 
-Note: You must be a user on databases owned by both companies for this to work. If you do not see the company for which you want to transfer ownership, then you are likely not a user on a database owned by that company. Getting access to a database owned by the desired company will fix this problem. You can view a list of a company's databases on the [Manage Database](https://app.bugsplat.com/v2/company/databases) page in Settings.
+Note: You must be a user on databases owned by both companies for this to work. If you do not see the company for which you want to transfer ownership, then you are likely not a user on a database owned by that company. Getting access to a database owned by the desired company will fix this problem. You can view a list of a company's databases on the [Manage Databases](https://app.bugsplat.com/v2/company/databases) page in Settings.
 
 If you have any questions, please contact [support](mailto:support@bugsplat.com) and we can do help you with your database migration.
 

administration/billing/free-plans-from-bugsplat/standard-free-plan.md

@@ -1,6 +1,6 @@
 # Free Plan Overview
 
-BugSplat wants to help all hackers, those getting started, and do-it-yourselfers to have access to world-class crash reporting. Because of that, we provide a Free Plan that covers one user, one user group, up to 15,000 monthly errors and crashes and a suite of key features to help your project succeed.
+BugSplat wants to help all hackers, those getting started, and do-it-yourselfers to have access to world-class crash reporting. Because of that, we provide a Free Plan that covers 3 users, one user group, up to 15,000 monthly errors and crashes and a suite of key features to help your project succeed.
 
 #### How long does the free plan last?
 

administration/billing/free-trial.md

@@ -6,7 +6,7 @@ BugSplat's 14-day free trial provides unrestricted access to new users curious a
 
 To begin a trial simply navigate to the [Sign-up](https://app.bugsplat.com/v2/sign-up) page and enter an email and password.
 
-After your 14-day trial is up, you have the option to continue on the Free Plan for free or [upgrade to a paid plan](https://www.bugsplat.com/plans/) which allows for more features, applications, users, and monthly reports.
+After your 14-day trial is up, you have the option to continue on the Free Plan for free or [upgrade to a paid plan](https://www.bugsplat.com/pricing/) which allows for more features, applications, users, and monthly reports.
 
 {% hint style="info" %}
 **Need more time?** If you need more time to evaluate BugSplat, just send an email to [support@bugsplat.com](mailto:support@bugsplat.com) and let us know.

administration/billing/how-to-sign-up-for-a-bugsplat-plan.md

@@ -28,7 +28,7 @@ Whether you're still in your trial or using the Free Plan, upgrading is a breeze
 
 
     <figure><img src="../../.gitbook/assets/billing1.png" alt=""><figcaption></figcaption></figure>
-3.  **Choose Your Plan:** A payment model will pop up, allowing you to select between the Team or Business plans. Not sure which to choose? Our [Plans page](https://www.bugsplat.com/plans/) details the differences.
+3.  **Choose Your Plan:** A payment model will pop up, allowing you to select between the Team or Business plans. Not sure which to choose? Our [Plans page](https://www.bugsplat.com/pricing/) details the differences.
 
 
 

administration/billing/plans-and-billing-guide.md

@@ -8,7 +8,7 @@
 
 BugSplat offers a variety of plan types built to cover everyone from individual developers to large businesses managing many teams. Plans come in several different levels, allowing users to customize what they purchase to fit their specific needs.
 
-Check out our full Plans Page here -> [https://www.bugsplat.com/plans/](https://www.bugsplat.com/plans/)
+Check out our full Plans Page here -> [https://www.bugsplat.com/pricing/](https://www.bugsplat.com/pricing/)
 
 This guide is for users interested in upgrading to a paid account and BugSplat account holders looking to upgrade to a larger plan or manage their current one.
 
@@ -26,7 +26,7 @@ Designed to support small projects that are just getting off the ground, our Fre
 
 **Team Plan**
 
-Our Team Plan is best suited for growing apps and teams at any size company, enhancing everything offered in the Free Plan with additional capabilities to support expansion. It accommodates up to 10 user logins and maintains the structure of one user group, with a significant increase in storage to 250GB. Furthermore, this plan allows teams to add additional storage as needed and extends data retention to 3 months. Starting at 15,000 monthly crashes and errors, teams have the flexibility to add more crash volume anytime. 
+Our Team Plan is best suited for growing apps and teams at any size company, enhancing everything offered in the Free Plan with additional capabilities to support expansion. It accommodates up to 10 user logins and maintains the structure of one user group, with a significant increase in storage to 250GB. Furthermore, this plan allows teams to add additional storage as needed and extends data retention to 3 months. Starting at 25,000 monthly crashes and errors, teams have the flexibility to add more crash volume anytime. 
 
 The Team Plan also introduces defect tracker integrations (including Jira, Azure DevOps, Assembla, and YouTrack), notifications and alerts via platforms like Slack, Microsoft Teams, and Discord, customizable rules for crash grouping, and responsive email support. For teams looking to scale, both crashes can be increased up to 100,000 per month, and storage can be expanded up to 1,000GB.
 
@@ -46,15 +46,15 @@ Each of our plans is designed with flexibility in mind, allowing you to scale up
 
 ## Paying for your plan
 
-Upgrading your BugSplat plan is straightforward. Simply visit the Billing section under Admin settings in your account. Here, the "Update Plan" button allows you to choose between our Business or Team plans, set your desired monthly crash volume and storage, and select a billing frequency—monthly or yearly. After customizing your plan, click "Update" to review and enter your payment details.
+Upgrading your BugSplat plan is straightforward. Simply visit the Billing section under Company Settings in your account. Here, the "Change Plan" button allows you to choose between our Business or Team plans, set your desired monthly crash volume and storage, and select a billing frequency—monthly or yearly. After customizing your plan, click "Update" to review and enter your payment details.
 
 For Team and Business plans, we accept all major credit cards, and choosing an annual payment option provides a saving equivalent to two months, compared to monthly billing. Enterprise plans can be paid annually via bank transfer or check, offering flexibility for larger organizations.
 
 This streamlined process ensures you can easily tailor BugSplat to your project's needs, with payment options designed for convenience and scalability.
 
 ### Modifying Your Plan
 
-Team and Business account holders at BugSplat can adjust their plan anytime during their billing cycle for added flexibility. To initiate changes, navigate to the Billing page in your account and select the "Update Plan" button. This feature empowers you to modify key aspects of your plan, including the plan type and monthly crash & error volume. Notably, you can now opt to increase your storage space to better suit your project needs. Additionally, there's the convenience of choosing to pay on an annual basis.
+Team and Business account holders at BugSplat can adjust their plan anytime during their billing cycle for added flexibility. To initiate changes, navigate to the Billing page in your account and select the "Change Plan" button. This feature empowers you to modify key aspects of your plan, including the plan type and monthly crash & error volume. Notably, you can now opt to increase your storage space to better suit your project needs. Additionally, there's the convenience of choosing to pay on an annual basis.
 
 All plan modifications are seamlessly integrated into your current billing cycle, with adjustments pro-rated to ensure fairness and accuracy in billing.
 

administration/billing/plans-upgrades-and-payments-faq/updates-to-bugsplat-pricing-plans-march-2024.md

@@ -7,7 +7,7 @@ Greetings, BugSplat Community!  We’re rolling out some significant changes to
 1. **Enhanced Free Plan**: Our Solo plan has been upgraded to the **Free Plan**, now with three user logins instead of just one. This enhancement is our way of bolstering support for small projects and developers at the outset of their journey with comprehensive crash reporting tools at no cost.
 2. **Refined Team and Business Plans**: The Team and Business Plans remain but with modifications for better suitability across a wider range of project sizes. Expect more adaptability to support your project’s growth with these plans.
 3. **Farewell to 'Apps'**: We’ve eliminated the 'apps' categorization in favor of offering you more freedom in how you organize your BugSplat usage, allowing for a more intuitive and less restrictive account management experience.
-4. **Welcome User Groups**: Replacing 'apps', **User Groups** introduce a new level of organization within your BugSplat account, giving you the ability to set access and permissions that mirror the structure of your teams and projects for improved crash report management.
+4. **Welcome Databases**: Replacing 'apps', **Databases** introduce a new level of organization within your BugSplat account, giving you the ability to set access and permissions that mirror the structure of your teams and projects for improved crash report management.
 5. **Greater Storage Control**: With the introduction of enhanced control over your storage limits and our new **Usage Page**, monitoring your account's activity, including storage usage and crash volumes, is now simpler and more transparent.
 6. **Reflecting Our Latest Features in Pricing**: The updated pricing structure incorporates our latest features, such as SSO, MFA enforcement, an expanded alerting suite, and additional integrations, offering a more robust crash reporting experience.
 7. **Simplified Pricing Structure**: Our reworked pricing aims to make it easier for you to directly benefit from what you use the most, like monthly crashes and errors, upload storage, and advanced features, ensuring you only pay for what adds value to your projects.

administration/billing/plans-upgrades-and-payments-faq/what-is-high-volume-fractional-crash-processing.md

@@ -9,6 +9,5 @@ For instance, if your application encounters 15 million crashes in a year, BugSp
 1. **Exclusively for Enterprise Customers**: This feature is specifically designed to address enterprise-level applications' high-volume crash analysis needs.
 2. **Randomized, Configurable Crash Processing**: BugSplat can be set to randomly process a specific percentage of crashes from your production databases, ensuring a representative sample without the need to process every single crash.
 3. **Billing Aligned with Processing**: Crash volume is billed at BugSplat standard enterprise rates, but you are billed only for the number of crashes processed.
-4. **Visibility into Processing Mechanics**: The BugSplat web application will display fractional processing information so your team has visibility into the process.
 
 This feature is crafted with the needs of developers and enterprises, aiming to provide a practical and cost-effective solution for managing and analyzing crash data at scale while maintaining data integrity and operational transparency.

administration/billing/upgrading-changing-or-canceling-your-plan/adding-additional-users-and-apps-to-your-plan.md

@@ -22,7 +22,7 @@ Such flexibility supports the meticulous analysis and long-term storage of crash
 
 **How to Upgrade**
 
-1. **Accessing Your Plan Settings:** Begin by navigating to the Billing page within your BugSplat account. Here, you'll find the 'Update Plan' button, your gateway to adjusting your plan's parameters.
+1. **Accessing Your Plan Settings:** Begin by navigating to the Billing page within your BugSplat account. Here, you'll find the 'Change Plan' button, your gateway to adjusting your plan's parameters.
 2. **Customizing Your Plan:** Upon clicking 'Change Plan,' a user-friendly interface will emerge, presenting sliders or input fields to select your desired increase in crash volume and storage space. This intuitive design makes tailoring your plan to your specific needs both straightforward and precise.
 3. **Applying Your Changes:** After setting your new crash volume and storage preferences, simply hit 'Update.' Your plan will immediately reflect these changes, empowering you with enhanced capabilities to manage and analyze crashes and errors.
 

administration/billing/upgrading-changing-or-canceling-your-plan/managing-payment-details.md

@@ -1,16 +1,16 @@
 # Updating Credit Card and Billing Information and Viewing Billing History
 
-Current account holders interested in updating their plan to a different level (Team or Business), adjusting the number of monthly reports, or adding/subtracting users and databases, should navigate to the [Billing](https://app.bugsplat.com/v2/company/billing) page in Settings and click on the button that says Update Plan Details.
+Current account holders interested in updating their plan to a different level (Team or Business), adjusting the number of monthly reports, or adding/subtracting users and databases, should navigate to the [Billing](https://app.bugsplat.com/v2/company/billing) page in Settings and click on the button that says Change Plan (or Upgrade, for free/trial plans).
 
 Note that if you do not see an option to navigate to the Billing page it's likely because you are a Restricted Users. Please contact a [Non-Restricted](../../introduction/user-permissions.md) user on your team to gain access to [Billing](../).
 
-This will bring up the Set Plan Details pop-up where account holders can update key settings for their account.
+This will bring up the Change Plan (or Purchase Plan) pop-up where account holders can update key settings for their account.
 
 Once the desired change has been made click '{Button Name}' to confirm the changes.
 
 ## Adding or Updating Payment Specific Information
 
-Current account holders interested in updating information associated with their account can do so by navigating to the [Billing](https://app.bugsplat.com/v2/company/billing) page in Settings and clicking on the link that says 'Manage your plan.'
+Current account holders interested in updating information associated with their account can do so by navigating to the [Billing](https://app.bugsplat.com/v2/company/billing) page in Settings and clicking on the button that says 'Update Card.'
 
 This will bring you to the plan management portal where users can manage their account details.
 
@@ -20,7 +20,7 @@ Here, account holders can update their credit card, billing address, and email t
 
 ### View and Download Billing History (Invoices and Receipts)
 
-Account holders who wish to update their account information can do so by navigating to the [Billing](https://app.bugsplat.com/v2/company/billing) page in Settings. On this page, click on the button labeled 'Manage your plan' or 'Update Card'.
+Account holders who wish to update their account information can do so by navigating to the [Billing](https://app.bugsplat.com/v2/company/billing) page in Settings. On this page, click on the button labeled 'Update Card'.
 
 Clicking this button will redirect you to a Stripe-hosted page where you can make changes to your account, such as updating your plan, payment method, and associated email, and accessing previous receipts and invoices from your billing history. To access these documents, click on the Share icon (highlighted in a pink box below).
 

administration/billing/upgrading-changing-or-canceling-your-plan/updating-tax-and-vat-information.md

@@ -5,7 +5,7 @@ Current account holders can now update their tax and VAT information through the
 To do this:
 
 1. Navigate to the Billing page in Settings at [https://app.bugsplat.com/v2/company/billing](https://app.bugsplat.com/v2/company/billing)
-2. Click on the 'Manage your plan' button
+2. Click on the 'Update Card' button
 
 This will bring you to the plan management portal where you can update various account details, including tax and VAT information.
 

administration/billing/upgrading-changing-or-canceling-your-plan/upgrading-or-downgrading-your-plan.md

@@ -2,7 +2,7 @@
 
 At BugSplat, we're committed to supporting the dynamic needs of your projects. Whether you're experiencing growth or adjusting project scopes, you have the flexibility to upgrade or downgrade your plan at any point during your billing cycle.
 
-**How to Make Changes:** To alter your plan, navigate to the [Billing page](https://app.bugsplat.com/v2/company/billing) in your BugSplat account and click "Update Plan." This allows you to adjust crucial aspects of your service, including the plan type, monthly crash & error volume, and storage capacity to suit your project's requirements. Additionally, for those looking to optimize budgeting, switching to an annual payment offers savings and convenience.
+**How to Make Changes:** To alter your plan, navigate to the [Billing page](https://app.bugsplat.com/v2/company/billing) in your BugSplat account and click "Change Plan." This allows you to adjust crucial aspects of your service, including the plan type, monthly crash & error volume, and storage capacity to suit your project's requirements. Additionally, for those looking to optimize budgeting, switching to an annual payment offers savings and convenience.
 
 **Integration of Plan Changes:** Adjustments to your plan, whether upgrades or downgrades, are seamlessly integrated into your current billing cycle, with pro-rated billing ensuring you only pay for what you use. Upgrades take effect immediately, offering instant access to expanded features or limits, while any unused portion of your plan is credited to your account.
 

administration/introduction/enforce-mfa.md

@@ -2,6 +2,6 @@
 
 BugSplat supports [Multi-Factor Authentication (MFA)](multi-factor-authentication-mfa.md), enhancing security by requiring additional verification during the login process. This feature is currently available for individual users to enable at their discretion.
 
-We are excited to announce the upcoming feature: MFA enforcement at the company level. This advancement will allow administrators to mandate MFA for all users within their organization, further strengthening account security across the company.
+Administrators on the Business plan can also enforce MFA at the company level, requiring all users within their organization to configure multi-factor authentication. To enable this, go to the **Manage Users** page and toggle **Require MFA for all users?** in the **Multi-Factor Authentication** section.
 
-Stay tuned for updates regarding the rollout of this feature. If you're interested in learning more or have any queries, don't hesitate to get in touch with us at [support@bugsplat.com](mailto:support@bugsplat.com).
+If you're interested in learning more or have any queries, don't hesitate to get in touch with us at [support@bugsplat.com](mailto:support@bugsplat.com).

administration/introduction/login-page-and-options.md

@@ -34,7 +34,7 @@ At BugSplat, our diverse login methods cater to user preferences, ensuring a smo
     * Hit the "Sign in" button.
     * You will be asked for your corporate credentials if you aren't currently authenticated.
     *
-  * **Troubleshooting**: Having hiccups along the way? Don't hesitate to reach out to our tech support team (suuport@bugsplat.com).
+  * **Troubleshooting**: Having hiccups along the way? Don't hesitate to reach out to our tech support team (support@bugsplat.com).
   * **Interested in adding SSO to your account?:**  Learn more [here](single-sign-on-sso.md).
 
 ***