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Support not responding to account cancellation and refund request #304

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@DvirH

Hi Memraid team,

I'm opening this issue because I haven't been able to get a response through your support/chat system.

I requested to cancel my account/subscription and receive a refund, but I have not received any response or confirmation that my request is being handled.

I would appreciate your help with:

Cancelling my subscription/account and ensuring I am not charged again.
Processing the refund I requested.
Confirming once both have been completed.

I would prefer to handle this through the normal support channel, but since I haven't received a response there, I'm opening this issue to make sure the request reaches someone on the team.

Please let me know if you need my account email, payment information, or any other details to locate the account. I can provide those privately rather than posting sensitive information publicly on GitHub.

Thank you.

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