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Alert non-contactable users to fix their email#20

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contactable-alert
Open

Alert non-contactable users to fix their email#20
rsa33 wants to merge 1 commit into
masterfrom
contactable-alert

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@rsa33

@rsa33 rsa33 commented Jun 20, 2026

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Our current policy is to cancel users (suspending service until they reactivate and confirm their email address) if emails to them are bouncing. This is a bit heavy-handed if they're actively using our services (e.g. managing group account handovers) and perhaps don't realise their email address is wrong.

We already have a contactable field in place on members which can be used to track unreachable users (manually set by sysadmins), and which is cleared on reactivation / email change. This PR adds a banner in the control panel to tell users they're in this state, and which will follow them around the member and group account pages:

Contactable alert

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