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DOCS-1696 - MSSP customer feature opt-in/opt-out documentation and release note #6815
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| --- | ||
| title: Manage Features for Child Organizations (MSSP) | ||
| image: https://assets-www.sumologic.com/company-logos/_800x418_crop_center-center_82_none/SumoLogic_Preview_600x600.jpg?mtime=1617040082 | ||
| keywords: | ||
| - manage | ||
| - mssp | ||
| - organizations | ||
| - features | ||
| hide_table_of_contents: true | ||
| --- | ||
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| We're excited to introduce the **Manage Features** capability for MSSP administrators. With this, you can opt in or opt out individual child organizations from specific Sumo Logic features directly from the Organizations UI without needing to raise a request with Sumo Logic support. [Learn more](/docs/manage/manage-subscription/create-and-manage-orgs/manage-orgs-for-mssps/#manage-features). |
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| id: manage-orgs-for-mssps | ||
| title: Manage Organizations for MSSPs | ||
| sidebar_label: Manage Orgs for MSSPs | ||
| description: Learn how to manage organizational Cloud SIEM rules, rule tuning expressions, organizational library content, and monitors for Managed Security Service Providers (MSSPs). | ||
| description: Learn how to manage features, Cloud SIEM rules, rule tuning expressions, organizational library content, and monitors for Managed Security Service Providers (MSSPs). | ||
| --- | ||
| import useBaseUrl from '@docusaurus/useBaseUrl'; | ||
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| This article describes how to manage Cloud SIEM rules, rule tuning expressions, organizational library content, and monitors for Managed Security Service Providers (MSSPs). MSSP administrators must ensure that the content of their child organizations is properly configured. MSSPs often consist of a parent organization with child organizations that use [Cloud SIEM](/docs/cse/). | ||
| This article describes how to manage features, Cloud SIEM rules, rule tuning expressions, organizational library content, and monitors for Managed Security Service Providers (MSSPs). MSSP administrators must ensure that the content of their child organizations is properly configured. MSSPs often consist of a parent organization with child organizations that use [Cloud SIEM](/docs/cse/). | ||
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| ## Considerations | ||
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| To be able to see insights in child organizations, add child organizations that use Cloud SIEM. Then when the parent organization user goes to their Cloud SIEM insights list page, all the child organizations' insights appear in the list. | ||
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| ## Manage features | ||
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| As an MSSP administrator, you can manage feature availability for your child organizations directly from the Organizations UI. This allows you to opt in or opt out individual child organizations from specific Sumo Logic features without needing to contact Sumo Logic support. | ||
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| Features available for self-service management are controlled by Sumo Logic. Only features that have been made available for your enablement appear in the **Manage Features** list. Features may be: | ||
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| - **Opt-in**. Disabled by default. You can explicitly enable them for one or more child organizations. | ||
| - **Opt-out**. Enabled by default. You can disable them for child organizations that do not require them. | ||
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| Some features include sub-features. You can expand a top-level feature to manage its sub-features individually. | ||
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| :::note | ||
| You can apply changes to multiple child organizations in a single action. | ||
| ::: | ||
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| ### Opt in a child organization to a feature | ||
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| 1. [**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu select **Administration**, and then under **Organizations** select **Manage Account**. You can also click the **Go To...** menu at the top of the screen and select **Manage Account**.<br/>[**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations > Manage Account**. | ||
| 1. Click the child organization you want to manage. A details pane opens on the left. | ||
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Collaborator
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. isn't details pane opens on the right ? |
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| 1. In the details pane, click the **More Actions** dropdown and select **Manage Features**. | ||
| 1. In the **Manage Features** panel, select the checkbox next to the feature you want to enable. | ||
| - To manage sub-features, click the feature name to expand it and select the desired sub-features. | ||
| 1. Click **Add Features** to apply your changes. | ||
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| ### Opt out a child organization from a feature | ||
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| 1. [**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu select **Administration**, and then under **Organizations** select **Manage Account**. You can also click the **Go To...** menu at the top of the screen and select **Manage Account**.<br/>[**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations > Manage Account**. | ||
| 1. Click the child organization you want to manage. A details pane opens on the left. | ||
| 1. In the details pane, click the **More Actions** dropdown and select **Manage Features**. | ||
| 1. In the **Manage Features** panel, deselect the checkbox next to the feature you want to disable. | ||
| 1. Click **Add Features** to apply your changes. | ||
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| ## Manage content | ||
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| To ensure that content is consistent across child organizations, use the **Manage Content** tab to push content in target organizations with content from a source organization. | ||
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Disabled by default - Based on the type of feature, we might decide what to do, so I feel we don't need to add disabled/enabled by default WDUT?